Returns & Exchanges
At Patrick Adair Designs, we stand behind the craftsmanship of our unique jewelry and offer a 30-day window for returns or size exchanges to ensure your complete satisfaction. Please note that custom-engraved or fully bespoke pieces may be subject to specific restocking fees due to their one-of-a-kind nature.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the item you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your ring in its original jewelry box.
- 3.Ship the Item
Drop off your package at any authorized carrier location and ensure you obtain a receipt for tracking purposes.
- 4.Processing & Refund
Once our artisans inspect the returned item for quality assurance, we will process your refund or ship out your new size within 5-7 business days.